Nature of coaching: I understand that Hicham Bougharraf, CPLC, is a certified life coach — not a licensed therapist, psychologist, psychiatrist, medical provider, financial advisor, or employment agent. Coaching is a collaborative partnership focused on my personal goals and growth. It is not therapy or medical treatment, and it does not diagnose or treat any mental health condition.*

Suitability: I confirm that I am not seeking help for complex trauma, a mental health crisis, or an actively unsafe situation. If I am in crisis, I will contact a licensed professional or call 911.*

My responsibility: I understand that coaching requires my active participation. I am solely responsible for my decisions, actions, and results.*

No guarantees: I understand that no promises have been made about results. My progress depends on my own effort and commitment.*

Confidentiality: I understand that our sessions and my information are kept confidential and will not be shared without my written permission, except where required by law — including risk of serious harm, suspected abuse of a minor or vulnerable adult, or a court order.*

Records and privacy: I understand that my information is stored securely in my coach's practice systems, which are not HIPAA-covered medical systems. I consent to this storage by submitting my information.*

Sessions: I understand that sessions are conducted over Google Meet or by phone — in-person sessions are not offered. For online sessions, I will receive the meeting link at the email address on file ahead of the session time.*

Payment: I understand that payment is due before the beginning of each session, unless I have purchased a package. Accepted forms of payment are PayPal, Zelle (202-480-5443), or Venmo (Hicham-Bougharraf).*

Cancellation: I understand the 24-hour cancellation policy: if I cancel less than 24 hours before a session, I will be charged the full session fee. Exceptions are made only for unexpected serious illness or an accident.*

Termination: I understand that either of us may end the coaching relationship at any time. If my coach ends it, any pre-paid unused sessions will be refunded.*

Limitation of liability: To the fullest extent permitted by law, I agree that my coach's total liability for any claim arising from our work together is limited to the fees I have paid.*

Full agreement: I hereby acknowledge that I have read this agreement, I understand it, and I agree to these terms.*